Privacy Policy

Last update 02/10/26
Tracey Bayer Art (the "site", "we", "us", or "our") is committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, purchase artwork, book workshops, request commissions, subscribe to our mailing list, or otherwise interact with us.
By using this website, you agree to the collection and use of information in
accordance with this Privacy Policy.

Information We Collect
We may collect personal information that you voluntarily provide, including:

Your name
Email address
Postal address
Phone number
Payment and billing details
Order and purchase information
Information submitted through contact forms
Workshop booking details
Commission requests and related communications
We may also collect non-personal information automatically when you visit ourwebsite, including:
IP address
Browser type and version
Device information
Pages visited
Time spent on our website
Referral sources and website usage statistics

How We Use Your Information

We use your information to:

Process and fulfil orders
Deliver commissioned artwork and services
Manage workshop bookings
Respond to enquiries and customer service requests
Send order confirmations and updates
Improve our website and services
Comply with legal obligations
Send marketing communications where you have given consent

You may unsubscribe from marketing emails at any time using the unsubscribe link provided in our emails.

Payments
Payments made through our website are processed securely by trusted third-party payment providers. We do not store or have direct access to your full payment card details.
Please refer to the privacy policies of the relevant payment providers for information
about how they handle your data.

Cookies and Website Analytics
Our website uses cookies and similar technologies to enhance your browsing experience and help us understand how visitors use our site.
Cookies may be used to:

Remember your preferences
Improve website functionality
Analyse website traffic and performance
Support marketing and advertising activities

Most web browsers allow you to manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.

Sharing Your Information

We do not sell your personal information.
We may share your information with trusted third-party service providers where necessary to operate our business, including:

Website hosting providers
Payment processors
Shipping and delivery companies
Email marketing platforms
Analytics providers
Professional advisers and legal authorities where required by law

We only share information necessary for these services to be provided.

Data Security
We take reasonable measures to protect your personal information against unauthorised access, misuse, alteration, or disclosure.
However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention
We retain personal information only for as long as necessary to:

Fulfil orders and services
Meet legal and accounting obligations
Resolve disputes
Enforce agreements and policies

When information is no longer required, it will be securely deleted or anonymised.

Your Rights
Depending on your location and applicable privacy laws, you may have the right to:

Access your personal information
Request correction of inaccurate information
Request deletion of your information
Withdraw consent for marketing communications
Request a copy of the personal information we hold about you
Lodge a complaint regarding our handling of your information

To exercise any of these rights, please contact us using the details below.

Third-Party Links
Our website may contain links to third-party websites, social media platforms, or external services.
We are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing personal information.

Children's Privacy
Our website and services are not directed to children under 16 years of age. We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us and we will take appropriate steps to remove it.

International Visitors
If you access our website from outside Australia, please note that your information may be processed and stored in countries where our service providers operate. By using our website, you consent to this transfer where permitted by law.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
We encourage you to review this page periodically to stay informed about how we
protect your information.

Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact:
Tracey Bayer Art
Email: traceybayerart@outlook.com